Using technology to relieve human suffering

NGO Customers

Approval Procedure

To become an Approved (or “registered”) Agency for the purposes of flying with PACTEC, your organization needs to satisfy the following requirements:

  1. Be a legally registered non-profit non-governmental organization (NGO) in Afghanistan or Pakistan, a recognized non-profit international NGO, or donor involved in Afghan assistance projects.  Agencies must verify legitimacy by providing a statutory certificate issued in the country of origin and present proof of non-profit status.
  2. Be signatories to the Passenger Protocol via the Agency Registration Form.
  3. Receive approval from the PACTEC Country Director or his designated representative.

Passengers not from Authorized Agencies

Passengers who are not employed by an approved agency, but travel on behalf of an approved agency may travel with PACTEC if the approved agency sponsors them.  Sponsored passengers require a letter of introduction for each flight request, describing the work they are doing for the sponsoring agency.  The head of the authorized agency should sign the letter.  The sponsored passengers MUST be booked by the sponsoring agency and cannot book themselves.

PACTEC is a non-profit humanitarian relief organization and therefore services are NOT available for commercial use or to commercial users.


Journalists may fly with PACTEC if their work is sponsored by an authorized agency per the terms above.  Journalists can only be booked by their sponsoring agency.


  • In critical medical situations, NGOs can book passengers from their clinics supported by a doctor’s letter. The pilot reserves the right to require a doctor on the flight if the patient is unstable.
  • For medical emergency evacuations please Contact Us or feel free to contact your medical insurance company such as RMSI.